• Customer Services

     

     

     

    Customer Services

     

     

     

Welcome to Poinsettia Customer Service Assistance. We have provided some of our most frequently asked questions. If you have questions that remain unanswered, please contact us at admin@poinsettiaindia.com

When you place an order, Within 2 to 3 business days, you will receive a follow up email from one of our staff with your scheduled transporting week. Orders are scheduled for transporting based on the average temperatures of the delivery location to give plants the best possible start. You will find links to planting instructions as well as helpful videos at the end of the plant description on the individual plant pages.

ORDERING

  • Poinsettia office hours
  • When will my order be processed?
  • Product guarantee
  • Substitutions
  • Cancelling, changing or returning an order
  • When should I order?
  • Payment information
  • Prices
  • Visiting Poinsettia Nursery/Seedling Unit

Transportation of Plants

  • How will my order transport
  • When will my order transport
  • Methods of transporting and cost
  • May I specify when I want my order to transport?
  • May I delay the transport of my order?
  • Do you transport overseas
  • Agricultural restrictions
  • What if an item arrives damaged?
  • May I request that an item transport outside your recommended transporting schedule
  • How will I be able to track my order?

Questions about plants

The Poinsettia Staff will be happy to discuss and answer questions about the plants and products that you have purchased from us. As well as providing beautiful plants for landscape, we are a service business dedicated to educating our customers on these purchases. If you have questions or concerns about your Poinsettia plants or product, please feel free to phone or email us.

We cannot be of service to explain or answer questions concerning plants or products purchased from other businesses.

Have a question?

Email us at: admin@poinsettiaindia.com or Call Or Write Us at : Poinsettia Nursery
Address:
Koregaon Mul, Near Sortapwadi,
                   Pune-Solapur Road
              Tal-Haveli, Dist-Pune
               Pin: 412 202
             
Phone No:
+91- 9960492951/ 9096736363
Mobile No: +91- 7387730009
E-mail: admin@poinsettiaindia.com

The Poinsettia Nursery Team is here for you!